Know Your Rights
Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.
Will the insurance company guarantee your work?
We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.
Who pays for repairs?
It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.
Do I have to accept the insurance company's appraisal of damage?
No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.
Do I have the right to a rental car?
If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.
If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.
Want more information on your rights? To make an appointment, call us at 970-352-2823 or make an appointment online!
Know Your Rights
Always a fair price and they let you know ahead of time how much the parts and repair will cost so you are never surprised. A mechanic you can trust.
Quite literally the only mechanic shop I have/will use in the Greeley area. They are honest, provide spot on estimates with no surprise charges after the repair is complete and won't sell you something you don't need. This is why there's an almost 2 week wait for an appointment to get your car in and looked at!
Awesome work and polite and backs his work
Best car repair around, friendly, honest people.
Randy was the only mechanic i could find in my area that worked on Honda outboards. Even though it was the height of boating season, I made an appointment. I had to wait nearly 30 days to get my boat in for repair, but it was worth the wait. Randy even called me the Friday before my appointment, to see if I still needed it. When I dropped my boat off, he called me within the hour, to keep me updated. He had my boat fixed, and ready for pick up within a few hours! I picked it up same day! Thanks again Randy for fair, fast service! I will will use you for future boat service!
If you're looking for a reliable, honest, amazing mechanic look no further. Randy was amazing and I'm so happy with his work, his attitude, and how honest he was. Best mechanic around and I will never go anywhere else! Thank you, Randy!
Honest, fair, straightforward auto service. Good price. He can be a bit grumpy, but do not mind him, does good work and it is hard to own a small business these days His service is valuable to me. Have other work in process with him and more likely after that. Thank you
Good well experienced mechanic but pricey. I'm sure its justified if you can afford it. Never the less very great guy. He goes above and beyond